Exult Tech

Retail AI Chat Assistant Services

Product Discovery Assistance

Help customers find the right products based on preferences, categories, and availability through guided AI-driven chats.

Personalized Recommendations

Deliver tailored product suggestions in real time based on purchase history, browsing behavior, and trending items.

Order Tracking & Updates

Allow customers to check order status, expected delivery dates, and shipment details anytime without waiting for human support.

Inventory & Availability Queries

Provide real-time answers on stock levels, store locations, and alternative options when products are out of stock.

Promotions & Upselling

Inform customers of active offers and strategically recommend add-ons or bundles to increase average order value.

Multilingual Shopping Support

Engage customers in their preferred language to ensure inclusive, personalized shopping experiences globally.

Why choose us?

U.S. Based Project Management

We specialize in managing AI assistant solution deployments for clients across the U.S. Our team ensures clear communication, cultural alignment, and seamless project execution from strategy to launch.

Need-Based AI Consulting

We don’t just build bots—we solve business problems. Our AI consultants work with you to uncover high-impact opportunities where intelligent automation can drive measurable business outcomes.

Expert AI & LLM Engineers

Our team includes AI engineers, NLP experts, and conversation designers experienced in building advanced assistants across domains like retail, healthcare, finance, and more.

Cost-Effective AI Solutions

We offer scalable AI assistant solutions—from pilots to enterprise rollouts—without compromising on quality. Our approach reduces support costs, increases revenue, and enhances user satisfaction.

Process-Oriented AI Development

We follow a proven methodology—from use-case discovery to model tuning and deployment—with strict quality checks and transparent communication at every stage.

Solutions Driven Delivery

Every AI assistant is built to meet your KPIs—be it lead conversion, customer satisfaction, or automation rates. We track results post-deployment and continuously optimize for performance.

Enterprise-Grade Quality Assurance

With a focus on compliance (HIPAA, SOC 2, GDPR) and continuous monitoring, we ensure your AI assistant is reliable, secure, and aligned with industry standards.

AI Ops & Deployment Support

We manage cloud infrastructure (Azure, AWS, GCP), model retraining, versioning, and performance monitoring—so you can focus on your business, not the backend.

Ongoing Maintenance & Support

We offer 24/7 monitoring and support, model retraining, prompt updates, and conversational analytics. Post-launch, we ensure your assistant keeps learning and evolving.

Technology Stack

NLP & Conversational AI

•Dialogflow CX

•Rasa NLU

•OpenAI GPT-4

•Amazon Lex

Frontend Frameworks

•React.js

•Vue.js

•Tailwind CSS

•Bootstrap

Backend & APIs

•Node.js

•Python (Flask / Django)

•Express.js

•GraphQL / REST APIs

Retail Platform Integrations

•Shopify API

•WooCommerce REST API

•Magento API

•BigCommerce API

CRM & Personalization

•HubSpot CRM

•Salesforce Commerce Cloud

•Segment

•Klaviyo

Analytics & Feedback

•Google Analytics

•Hotjar

•Mixpanel

•Microsoft Clarity

Industries we help in digital transformation

Real Estate

Retail & E-Commerce

Healthcare

Education

Food & Beverage

Media & Entertainment

Banking and Financial Services

Insurance

Travel Tourism & Hospitality

Oil and Gas

Chemical Industries

Manufacturing

Distribution

Energy & Utilities

Independent Software Vendor

Non- Profits

Our engagement models

Dedicated AI Development Team

Work with a dedicated AI team focused solely on your assistant solution—ideal for long-term, evolving projects.

U.S.-based project manager
Monthly billing
Transparent progress reports
Scalable team based on needs

Fixed Time & Price Model

Perfect for clearly defined AI assistant projects with fixed deliverables.

Pre-agreed scope & timeline
Milestone-based billing
No hidden charges
Guaranteed outcomes

Frequently Asked Questions

How does an AI chatbot help in retail?

Retail AI chatbots help shoppers discover products, track orders, and get personalized recommendations — improving customer satisfaction and increasing sales.
Can the chatbot recommend products?

Yes, the chatbot uses customer data and preferences to suggest relevant items and promote trending or complementary products in real time.
Is it capable of handling order-related queries?

Absolutely. Customers can check their order status, delivery updates, return policies, and more — all through the AI assistant.
Does the chatbot support multiple languages?

Yes, our chatbot supports multilingual interactions to cater to diverse customer bases across regions and countries.
Can it integrate with our existing ecommerce platform?

Yes, we offer seamless integration with platforms like Shopify, WooCommerce, Magento, and custom ecommerce systems.

Why clients like working with us

We needed an AI assistant that could handle complex customer queries across chat and voice. Exult delivered a scalable, reliable solution with incredible accuracy.
Exult Tech’s AI team helped us go from idea to working MVP in weeks. They understood our domain and helped us uncover even more automation opportunities.
Their assistant now handles 80% of our inbound requests, with seamless CRM integration. Our team can finally focus on high-value work.

Retail AI Chat Assistant