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Healthcare AI Chat Assistant Services

Consulting
Appointment Scheduling

Enable patients to book, reschedule, or cancel appointments through a user-friendly chat interface 24/7.

Design
Symptom Checker

Guide patients with AI-powered symptom analysis and provide initial advice or suggest seeking medical help.

Analytics
Prescription Reminders

Send automated medication alerts and dosage instructions to improve patient compliance and health outcomes.

Migration and upgradation
Insurance & Billing Support

Assist patients with insurance verification, claims, and billing queries to reduce administrative load.

Performance optimisation
Post-Care Follow-ups

Check in with patients after visits or procedures with automated messages and recovery guidance.

Performance optimisation
Multilingual Patient Support

Break language barriers by offering healthcare chat services in multiple languages for broader access.

Why choose us?

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U.S. Based Project Management

We specialize in managing AI assistant solution deployments for clients across the U.S. Our team ensures clear communication, cultural alignment, and seamless project execution from strategy to launch.

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Need-Based AI Consulting

We don’t just build bots—we solve business problems. Our AI consultants work with you to uncover high-impact opportunities where intelligent automation can drive measurable business outcomes.

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Expert AI & LLM Engineers

Our team includes AI engineers, NLP experts, and conversation designers experienced in building advanced assistants across domains like retail, healthcare, finance, and more.

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Cost-Effective AI Solutions

We offer scalable AI assistant solutions—from pilots to enterprise rollouts—without compromising on quality. Our approach reduces support costs, increases revenue, and enhances user satisfaction.

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Process-Oriented AI Development

We follow a proven methodology—from use-case discovery to model tuning and deployment—with strict quality checks and transparent communication at every stage.

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Solutions Driven Delivery

Every AI assistant is built to meet your KPIs—be it lead conversion, customer satisfaction, or automation rates. We track results post-deployment and continuously optimize for performance.

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Enterprise-Grade Quality Assurance

With a focus on compliance (HIPAA, SOC 2, GDPR) and continuous monitoring, we ensure your AI assistant is reliable, secure, and aligned with industry standards.

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AI Ops & Deployment Support

We manage cloud infrastructure (Azure, AWS, GCP), model retraining, versioning, and performance monitoring—so you can focus on your business, not the backend.

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Ongoing Maintenance & Support

We offer 24/7 monitoring and support, model retraining, prompt updates, and conversational analytics. Post-launch, we ensure your assistant keeps learning and evolving.

Technology Stack

NLP & Conversational AI

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Frontend Frameworks

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Backend & APIs

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Healthcare Data & Compliance

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Appointment & Patient Engagement

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Analytics & Monitoring

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Industries we help in digital transformation

14. Real Estate
Real Estate
15. Retail & E-Commerce
Retail & E-Commerce
7. Healthcare
Healthcare
4. Education
Education
6. Food & Beverage
Food & Beverage
11. Media & Entertainment
Media & Entertainment
1. Banking and Financial Services
Banking and Financial Services
9. Insurance
Insurance
16. Travel Tourism & Hospitality
Travel Tourism & Hospitality
13. Oil and Gas
Oil and Gas
2. Chemical industries
Chemical Industries
10. Manufacturing
Manufacturing
3. Distribution
Distribution
5. Energy & Utilities
Energy & Utilities
8. Independent Software Vendor
Independent Software Vendor
12. Non- Profits
Non- Profits

Project Management

Application Lifecycle Management

Our Development Methodology

Planning

  • Assign team
  • Set schedule budget

Analysis

  • Realize the problem
  • Define goals and requirements

Design

  • Create graphics
  • Storyboard pages
  • Plan layout

Develop

  • Configure software and server
  • Write and test code

Implement

  • Launch application
  • Conduct kickoff steps

Maintain

  • Monitor
  • Evaluate
  • Market

Our engagement models

Dedicated AI Development Team

Work with a dedicated AI team focused solely on your assistant solution—ideal for long-term, evolving projects.

  • U.S.-based project manager
  • Monthly billing
  • Transparent progress reports
  • Scalable team based on needs

Fixed Time & Price Model

Perfect for clearly defined AI assistant projects with fixed deliverables.

  • Pre-agreed scope & timeline
  • Milestone-based billing
  • No hidden charges
  • Guaranteed outcomes

Frequently Asked Questions

Why clients like working with us

  • Testimonial 5 Star

    We needed an AI assistant that could handle complex customer queries across chat and voice. Exult delivered a scalable, reliable solution with incredible accuracy.

  • Testimonial 5 Star

    Exult Tech’s AI team helped us go from idea to working MVP in weeks. They understood our domain and helped us uncover even more automation opportunities.

  • Testimonial 5 Star

    Their assistant now handles 80% of our inbound requests, with seamless CRM integration. Our team can finally focus on high-value work.

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